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Empathy Mapping

Gain an empathetic understanding of your customer by putting yourself in her shoes. Empathy Mapping is an exercise that helps us get to know our customer. Empathy Mapping Canvas is the tool we use to facilitate the process. It is an effective method to begin gathering...

A Primer on Collective Impact

“Greater progress could be made in alleviating many of our most serious and complex social problems if nonprofits, governments, businesses, and the public were brought together around a common agenda to create collective impact.” — Stanford Social...

Warby Parker Social Entrepreneurs

Social entrepreneurs build businesses that solve social problems. An example of a social enterprise founded by social entrepreneurs is Warby Parker. What is the social problem? The social problem Warby Parky solves is: Almost one billion people worldwide lack access...